Step 1: Contact us at anita@closetconcierge.co.uk with a list of what you would like to sell.

Step 2: If you are in London, we may be able to pick up from you depending on location. Otherwise, please email us and we will advise on how to send your items to us.

Step 3: Upon receipt of your items, we price them according to market value in the resale industry. We want to achieve the best price for you but also don’t want to be unrealistic and price them too high so they don’t sell. We log your items, send you a list of our recommended sale prices and then list your items on our website.

If items don’t sell within a month, we will contact you to discuss a price reduction or we can return the items to you if you wish.

Step 4: We will send you payment at the end of each month. However, please note there is a legally binding returns policy of 14 days from receipt of goods. So we will send you any payments from items sold from the middle of the previous month to the middle of the month before that. E.g. On the first working day of July, you will receive payment for anything sold mid-April to mid-June.

We will send you an invoice which includes sold items and an inventory of your items which remain in our stock.

We can pay you by either bank transfer or PayPal.

Please see our full T’s & C’s for more details.